Privacy Policy
Last updated: October 1, 2025
This Privacy Policy describes how Brixzly, LLC (“Brixzly,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you use our website, applications, and related services (collectively, the “Services”).
By accessing or using our Services, you agree to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
We collect information in several ways to operate effectively and provide you with the best experience.
a. Information You Provide
We collect personal information that you provide directly, including:
- Account information: name, email address, password, company or organization.
- Billing information: payment method, billing address (processed securely by third-party payment providers).
- Uploaded content: design documents, construction drawings, proposals, contracts, images, and other files you choose to upload.
- Communications: messages, feedback, and support inquiries.
b. Information Collected Automatically
When you use our Services, we automatically collect certain data, such as:
- Device and browser information (IP address, operating system, browser type)
- Usage data (pages visited, actions taken, timestamps)
- Cookies and similar technologies for authentication, preferences, and analytics.
c. Information from Third Parties
If you connect third-party tools (e.g., Google, LinkedIn, Microsoft, Apple, design platforms), we may receive limited data needed to facilitate integration in accordance with their permissions.
2. How We Use Your Information
We use your data for the following purposes:
- To provide and improve our Services (including AI document analysis, project management tools, and post-construction tracking)
- To personalize user experience based on usage patterns and preferences
- To process payments and manage subscriptions
- To communicate with you, including updates, support, and notifications
- To ensure security and prevent fraud
- To comply with legal obligations and enforce our Terms of Use
We do not sell your personal data.
3. AI and Document Processing
Brixzly uses AI to analyze and interpret proposals, contracts, design, construction, and management documents.
Uploaded content may be processed by automated systems to generate insights, but:
- Your documents remain private and accessible only within your account (or shared collaborators).
- We do not use your confidential content to train public AI models.
- Aggregated or anonymized data may be used internally to improve system accuracy.
You always retain ownership of your uploaded materials.
4. Cookies and Tracking Technologies
We use cookies, local storage, and similar tools to:
- Keep you signed in
- Save preferences
- Measure site performance
- Understand usage patterns
You can manage cookie settings in your browser. Disabling cookies may affect functionality.
5. Sharing and Disclosure
We may share your information only in the following limited cases:
- Service providers: Trusted vendors who assist in operations (e.g., hosting, analytics, payment processing)
- Legal compliance: When required by law, court order, or government request
- Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred under similar privacy protections.
We do not sell or rent your personal data to third parties for marketing.
6. Data Retention
We retain information as long as your account is active or as needed to:
- Provide the Services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Upon account deletion, we permanently remove or anonymize your personal data within a reasonable timeframe, except where retention is legally required.
7. Security
We use industry-standard security measures to protect your data, including:
- Encryption in transit (SSL/TLS)
- Access controls and authentication
- Secure data storage and backups
However, no system is completely secure. You use the Services at your own risk.
8. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access – Request a copy of your personal data
- Correction – Update or correct inaccurate information
- Deletion – Request removal of your personal data
- Restriction – Limit how we use your data
- Portability – Request your data in a structured format
To exercise these rights, contact us at privacy@brixzly.com.
We will verify your request before taking action.
9. International Data Transfers
If you access Brixzly from outside the United States, your information may be processed in the U.S. or other jurisdictions.
We apply appropriate safeguards to ensure data protection consistent with applicable laws (e.g., GDPR).
10. Children’s Privacy
Our Services are not directed to children under 13 (or under 16 in certain jurisdictions).
We do not knowingly collect data from minors. If we learn a child has provided personal information, we will promptly delete it.
11. Updates to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date reflects the latest revision.
Significant changes will be communicated through the platform or by email.
12. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact:
📧 privacy@brixzly.com
🏢 Contact Us